I tried to read as much as I could about cataract surgery and familiarize myself as to what will be happening. I subscribed to a lot of health publications. I read several articles about it. So I really felt like I'm in good hands.
When the doctor asked me what my expectations were after the surgery, I just said "I expected to see a lot of improvement in my sight and that I hoped that I would be very pleased and excited." So my spontaneous response, when the bandages and all were taken off, was when I looked in the mirror and could see the letters quite well, and I said, "Wow! I feel like the doctor put HD in my eyes, just like my new TV set that my son picked for me." I realized the difference between the old TV and the new HD TV I got. So that really told me that I did feel the difference and enjoyed having the improvement in my eyes.
During the surgery on the first eye, and later I had surgery on the second eye, I did ask the doctor if he could increase the anesthetics on the second experience, because I said "I felt every little move that was made on the first eye," and when I told myself, "Oh, the old lens is coming out now, and the new lens is going in now." I knew exactly what was happening, and I said, "I would rather not know these things." He accommodated me, and on the second eye, I just didn't feel any of those activities going on in my eye, and I was much more comfortable with that.
So I felt like [Dr. Richardson] listened to me and accommodated me and tried to make me as comfortable as possible. I just was happy with, as I said, every step of the way. From the day I walked in the office, and all the appointments I had and meeting the rest of the staff and the people behind the receptionist counter and such and those who helped me in preparing for each examination, I just felt like this is a first-class place.
Then, even when I expressed concern about how I was going to be billed, about the cost, and that my Medicare and supplemental insurance would accommodate the invoices, and I never had to be concerned after that. Everything was handled in such a professional way, and I had no negative feelings that I can remember. So I would recommend your services to anyone who needs to go through the same kind of cataract procedures I had. Thank you! "
-Kiyoko Komai